US Customers - What to Expect as of September 2025

As of August 29, 2025, the Trump Administration removed the de minimis exception which means that ALL parcels, even those under $800 value, are subject to tariffs for US customers.

We ship globally from Calgary, Canada.


BUT, WE HAVE MOSTLY GOOD NEWS!

If you select the Standard Shipping option at checkout (which is our cheapest option or FREE for orders over $200), Free Bleed® will cover the duties/taxes in advance on your shipment. This means you should NOT expect to receive any notifications or invoices from customs after you make your purchase - your order should deliver smoothly and with no unexpected fees! This is our courtesy gift to you 🎉

If you select an Express Shipping option (such as DHL Express or UPS), Free Bleed® does NOT cover the duties/taxes for your shipment, because DHL & UPS charge brokerage fees in addition to duties and taxes at the time your shipment clears US customs. This means you SHOULD expect to receive phone/email notifications from DHL or UPS at the time your parcel clears the border, requesting that you remit payment for your parcel to be delivered. 

As our Shipping Policy (found on every product page) says, If the customer refuses to pay customs fees and they do not receive their parcel, Free Bleed® is not responsible for reimbursing the order or replacing the parcel. So if you do select an Express Shipping option, please be prepared to pay the necessary duties/taxes and brokerage fees.

If you have any questions at all about the details of our policies or what you should expect after ordering with us, please feel free to email hello@free-bleed.com or contact us here.